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Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your bet ji account. Access to our platform depends on your local law and eligible regions — read through so you know exactly where you stand before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredMobile and browser use includedContact us for any questions
bet ji Terms That Cover How Your Account Works
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear or you need to raise a concern about your account, our support team handles queries directly. You can reach us through live chat, email, or your account's help section — whichever works on your phone right now.

Team online

Live Chat

Open the chat icon from your account dashboard. Available during our published support hours for account and terms queries.

Email Support

Send your question to our support address listed in your account settings. We aim to respond within one business day.

Account Help Section

Log in and go to Help in your account menu. You'll find answers to common terms questions and a direct contact form.

HOW WE HANDLE IT

Account Security and Your Data Under These Terms

We take the security of your account seriously. Here is how we manage the key areas these terms cover — from how your data is stored to how you can request changes.

Account Security

Your account is protected with OTP verification on login. If you notice any unauthorised access, contact support immediately and we will lock the account while we investigate.

Data Retention

We keep your account records for as long as your account is active and for the period required under applicable law after closure. You can request a summary of your data through support.

Payment Records

Deposits and withdrawals via bKash, Nagad, and Rocket are logged against your account wallet. Transaction records are available in your account history at any time.

Requesting Changes

To update your registered details or request account closure, contact support through live chat or email. We verify your identity before processing any changes to protect your account.

Common Questions About These Terms

Real questions about how these terms apply to your account and your use of bet ji.

These terms apply to anyone who opens an account on bet ji. Access depends on your local law and whether you are in an eligible region. If you are unsure, check before registering.

We will notify you before any material changes take effect, using your registered contact details. Continuing to use your account after that date means you accept the updated terms.

You can contact our support team to close your account. Any confirmed balance in your account wallet will be processed for withdrawal through your linked bKash, Nagad, or Rocket account.

Send a request through live chat or email support. We will verify your identity first, then provide a summary of the data we hold against your account within a reasonable timeframe.

Your transactions are processed by those payment providers under their own terms. Our terms cover what is recorded in your bet ji account wallet once a transaction is confirmed.

These terms are read in the context of applicable Bangladesh law for users in eligible regions. If a clause conflicts with local law, it is applied only to the minimum extent permitted.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.